Financial Health Specialists

If you feel like your finances aren’t
as healthy as they could be, come in to one of our branches and see
a financial health specialist for free.

How can they help me?

Our financial health specialists have been specially trained to help with you with your finances. They will really understand your situation, whatever it may be, from things like overspending, to temporary difficulties.

A plan for the future

Not only will they give you guidance, they will also give you an action plan and budgets to take away. You'll get help not only to get your bank balance into shape, but also to keep your finances on track in the future with better financial habits. And remember, all this is absolutely free.

How can I meet one?

We have financial health specialists in branches all over the UK - just use the financial health specialist locator to see where they are. They are also available in our Saturday opening branches. To make an appointment, you can either drop into the branch during the opening hours shown, or call 0845 3 000 000*.

And don't forget, all our branch staff are here to help you, so if your local branch does not have a financial health specialist feel free to pop in anyway and ask to speak to the branch manager instead.

*Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.

Online information and guidance

We also have lots of information and guidance online to help you save and manage your money more effectively. In addition, our comparison site could help you reduce your monthly outgoings by letting you compare your household bills - from gas and electricity to car insurance.